Tech support Junior

Full Time
Quantity: 4



  • Respond to end-users' and dealers' inquiries regarding new and existing products
  • Provide support in troubleshooting and determining source of customer problems.
  • Respond to customer issues in a timely and effective manner whether by telephone, or email.
  • Identify, research, and resolve customer issues
  • Maintain thorough understanding of all products as well as automotive technology in general
  • Work with other teams within the company to ensure customers’ satisfaction
  • Conduct outbound calls or email with answers (technical questions)
  • Educate customer uses of various products and assist with verifying that their applications work as expected

Required Skills/Abilities:

  • High school diploma or equivalent required.
  • At least one year of customer service/automotive industry technical support experience
  • Prior working experience within the automotive industry
  • Automotive enthusiast 
  • Working knowledge of gas engines and automotive technology and Hands-on experience with supported vehicles and/or performance products.
  • Excellent written and verbal communication skills.
  • Strong customer service skills   
  • Demonstrate high level of dependability
  • Proficient with MS Excel, MS Word, MS Outlook and Internet.

Apply for this position by sending your C.V. to !